Respond to Every Customer Like They Matter — Because They Do!
Understanding how your chatbot performs is key to maximizing its potential. With CSGPT’s AI Analytics, you get a comprehensive suite of tools to monitor performance, uncover user behavior trends, and make data-driven improvements that boost customer satisfaction.
Understand the questions customers ask most, how they engage with your bot, and where improvements can be made.
Analyze user data by region, language, or time zone to better serve your diverse customer base.
Generate reports tailored to your business needs. Share insights with your team or stakeholders to align on key strategies.
AI-powered chat assistant designed to handle customer support tasks like a pro